Catering and Parent Pay
Robertsons
Our Catering is provided by Robertson FM, under the PFI contract. They are responsible for ensuring the healthy schools agenda is followed carefully, and we work closely together to ensure this. Parents can pay online in advance for school meals via ParentPay, and monitor what is being purchased for peace of mind. Students then use fingertip recognition to pay for meals or drinks, and this in turn speeds up the queues.
Since our move to half-hour rolling lunches, students report a calmer, friendlier atmosphere where all students can sit at a table with friends to eat and socialise.
Please note food cannot be taken outside, as this contributes to litter and seagull nuisance. Students are fantastic at self regulating the lack of litter on site and this is appreciated.
Student Voice also play an active part in aiming to further improve the quality of provision.
Frequently Asked Questions (FAQs)
How do I find out my forgotten Password or Log In details?
Go to the Parent Pay website and click on ‘Forgotten Password’
How do I request new Log In details?
Contact the school, email enquiries@bydales.outwood.com or call reception on 01642 474000
How do I order a PayPoint card?
Visit the ParentPay website or email enquiries@bydales.outwood.com
Who do I contact about any account or transaction queries?
Contact Helen Ord, Contract Manager at Robertson FM on 01642 456627 or email h.ord@robertson.co.uk
Parents who want advice on setting up a ParentPay account can contact Robertsons via 01642 487520 or speak to our Business Manager, Mrs Alex House
Catering Menu
Free School Meals
Please see the information below from Redcar & Cleveland Borough Council regarding Free School Meal Eligibility. Should you have any queries relating to this, please contact: educationalbenefits@redcar-cleveland.gov.uk or call 01642 774774.
